Raymond Eifler | Head of Business Operations and Analytics, Discovery, Labcorp
Brett Noneman | Director of Business Consulting, SkillNet
Neeta Shetty | VP Marketing, SkillNet, Moderator
Explore Labcorp’s Transformative Digital Journey
Learn how Labcorp, a global leader in health sciences, partnered with Spryker and SkillNet to enhance operational efficiency through innovative digital solutions.
Accelerated Ordering: Labcorp streamlined its ordering process by implementing a customized service catalog and automating order syncing with Salesforce and Oracle. This reduced time-to-results and improved turnaround time significantly.
Tailored Solutions: Labcorp introduced a unique multi-tier pricing system based on test articles and species, delivering accurate and transparent pricing to meet complex research requirements.
Streamlined Onboarding: Personalized client onboarding workflows and a user-friendly interface facilitated faster project initiation, enhancing the overall client experience.
Automated Billing and Reporting: By automating billing report generation and secure file transfers to SFTP, Labcorp reduced manual effort and improved financial process efficiency.
Centralized User Management: Leveraging SSO integration with its storefront and merchant portal, Labcorp enhanced security and simplified access for both clients and internal teams.
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